How can we help?

Our support team is ready around the clock to keep your stream running smoothly.

Step-by-step guides for setup, devices and billing.

Chat with a real human in minutes, any time of day.

support@novacast.tv — typical reply in under 4 hours.

Frequently asked questions

+Which devices are supported?

Smart TVs, tablets, computers, smartphones, and Amazon Firesticks. You can stream on up to 5 devices per subscription.

+Is the content licensed?

Yes. NovaCast delivers 100% licensed content from partners worldwide.

+What if my stream buffers?

Most buffering issues are resolved by checking your internet speed (we recommend 25+ Mbps for HD/4K) or restarting your device.